Privacy Policy

1. Information We Collect

At 14 Los Felis Ponoma LLC, we respect your privacy and are committed to safeguarding your personal data. When you request an auto insurance rate quote, file an electronic SR-22 certificate, or request 24/7 roadside assistance, we may collect:

• Personal identification details (Full Name, Phone Number, Email Address, Mailing Address).
• Driver information (Driver’s License Number, Driving History, Past Violations).
• Vehicle details (Vehicle Identification Number – VIN, Make, Model, Year).
• Payment and billing information processed via secure encrypted gateways.

2. How We Use Your Information

We use the information we collect strictly for insurance administration and emergency response purposes, including:

• Generating accurate auto insurance policy quotes tailored for your vehicle.
• Transmitting electronic SR-22 proof of insurance directly to state DMV agencies for driver’s license reinstatement.
• Dispatching 24/7 roadside assistance providers to your exact vehicle location.
• Providing dedicated customer support and processing insurance claim payouts.

3. Electronic State DMV Transmissions

If you request an SR-22 filing, 14 Los Felis Ponoma LLC transmits required insurance verification records electronically to authorized state licensing departments. We do not sell or monetize your driver history or personal records to unaffiliated marketing agencies.

4. Data Protection & Security

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption and secure firewalls) to prevent unauthorized access, disclosure, or alteration of your information.

5. Contact Information & Privacy Requests

If you have questions about this Privacy Policy or wish to request updates to your personal records, please contact our compliance department: